Village Mart
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Frequently Asked Questions
Have questions about our sourcing, delivery slots, or refund process? Find answers below.
All FAQs
Freshness & Sourcing
Shipping & Delivery
Orders & Payments
Returns & Refunds
How do you ensure the groceries and produce are fresh?
Do you use chemicals, ripeners, or preservatives?
What is the difference between Gross Weight and Net Weight?
What are your delivery slots and timing?
What is your delivery coverage area?
What payment options are available?
Can I modify or cancel my order after booking?
What is your return policy?
How long does a refund take to process?